Q: What happens if I cancel my reservation?
A:
Should you inform us well ahead of time that you will be cancelling your reservation we have the opportunity to find other guests. Unfortunately it becomes more difficult on short notice and therefore our cancellation policy applies.
Our cancellation policy is as follows :
35 days or more from drop off date: 10% admin fee of the total invoice or R50 admin fee will apply (whichever is greater)
Less than 35 days from drop off date: 70% of the invoice will be refunded
Cancel 3 week or less prior to drop-off date: Deposit will be forfeited for seasonal periods, 50% refunded for off-season periods
Should you inform us well ahead of time that you will be cancelling your reservation we have the opportunity to find other guests. Unfortunately it becomes more difficult on short notice and therefore our cancellation policy applies.
Our cancellation policy is as follows :
35 days or more from drop off date: 10% admin fee of the total invoice or R50 admin fee will apply (whichever is greater)
Less than 35 days from drop off date: 70% of the invoice will be refunded
Cancel 3 week or less prior to drop-off date: Deposit will be forfeited for seasonal periods, 50% refunded for off-season periods